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Bluetooth Headphones Connected but No Sound? Fix

Quick answer: When Bluetooth headphones connect but play no sound, the output is usually still set to your speakers, or Windows picked the low-quality hands-free profile. Set them as output and choose the stereo (A2DP) device.

Confirm the route: open the headphone test after switching output.

Set them as the output device

Open Sound settings and pick the headphones under Output. Many show two entries — choose the Stereo one for music, not the Hands-Free one, which is for calls and sounds muffled and quiet.

Re-pair from scratch

Remove or forget the headphones in Bluetooth settings, then pair them again. A stale pairing often connects without routing audio.

Check profile, range and battery

Make sure they are charged and within a few metres, and update the Bluetooth driver or restart the Bluetooth service if they still will not play. If a wired set is not recognised instead, see headphones not detected.

Confirm the fix

Re-run the headphone test — you should now hear sound in both ears.